Shipping/Returns/Changes/Cancellations

Shipping

Our processing time is 1-2 days after the order is placed (M-F). If you place an order on the weekend, this will be processed the following Monday or Tuesday.

 

Returns

Please note that shipping fees for returns are non-refundable.

If your glasses arrive damaged we will gladly send you a replacement. You will need to send us an email to info@bellezamaya.com providing the following:

-Your name and the date the order was placed

-Order number

-Proof of damage (pictures)

We will send your new glasses once we receive the old ones.  

 

Changes to order / Cancellations

You can make changes or cancel the order within 6 hours of the order being placed. Please contact us within this timeframe.